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Delivery policy
Everything sold here is digital. Nothing is posted, and no shipping is charged.
How your files arrive
After your payment is confirmed, the restored files are sent to the email address you gave at checkout, as a download link.
How long it takes
Orders are prepared by hand, usually within a few hours. Allow up to 48 hours, which covers larger orders and the occasional night of sleep.
You are not waiting on a queue of automated jobs; someone is checking your order personally.
If nothing arrives
- Check your spam or promotions folder.
- Check the email address you entered was right.
- Still nothing after 48 hours? Email stereoremaster@gmail.com with your order reference and it will be resent, or refunded in full.
Formats
Each album page lists the formats included, typically FLAC and WAV. Tell us before ordering if you need something specific.
Last updated 12 November 2026. Questions: stereoremaster@gmail.com